FDP-105 for Merrill Account
I've been recently getting a FDP-105 for Merrill. Prior posts for it have been closed with no way for me to get updates. Things stopped working roughly 3 weeks ago for me. I'd certainly appreciate an update on expected resolution or workarounds. Can I my Merrill account via Bank of America or anything?
Comments
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@adityaag, thanks for posting to the Community!
The FDP-105 error with Merrill is a known issue. Our Community Alert can be followed for updates:
I hope this helps!
-Coach Natalie
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Hi Natalie,
Is there an ETA for resolution. Clearly it's been broken for 3+ weeks. Thanks.0 -
Hello @nobody0001,
Our teams don't provide ETAs. I recommend that you bookmark the alert linked in @Coach Natalie's post so that you'll be notified of any updates, when available, and know when the issue is resolved.
Thank you!
-Coach Kristina
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Hello @Coach Kristina ,
Do you have any additional insight into the efforts being made to fix? Is the issue on Merrill's end?
It has been out over a month now at this point. It's hard to justify the annual cost of renewal coming up when a large chunk of my accounts can't connect for a good chunk of the year I'm about to pay for. I've heard the renewal cost has increased as well.
Thank you for keeping us posted on the issue - just curious about ongoing efforts and an estimated timeframe would help us make a decision on the renewal.
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bump.
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Hi @Coach Kristina @Coach Natalie, Can one of you please give us an update. If I cannot see all accounts, I cannot track my bills, net worth.
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what is happening. It’s still broken October 28
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Considering canceling if not fixed
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Bump. Any update? It's been out 6 weeks now on my end
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Hello everyone,
We are aware of this issue with Merrill Edge and Merrill Lynch and it is actively being worked on. Our Community Alert can be followed for updates, as all updates, when available, will be posted there:
We appreciate everyone's patience as we work to resolve this matter!
-Coach Natalie
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ML.com This is still out of sync with lost connection. Joined the subscription a month ago
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I don't even see "Merrill Edge" offered anymore. Is anyone else noticing this?
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I think it’s under Merrill Lynch Investments (ml.com) - but yeah getting the FDP-105 error since mid-September.
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This is crazy. All the Merrill stuff is in the BOA login if you log in to BOA site. Why would we be getting BOA accounts but not Merrill on here
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[removed - no soliciting]
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So, this has been a known issue since September 27th and I'm just wondering what priority (if any) this issue is being given. I have two different instances of Simplifi (two different accounts). Both of them need data from ML investments. One is working just fine and the other has not been working since late September. This can't be that hard to fix….if not corrected soon, will have to look at other software solutions.
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This can't be that hard to fix….if not corrected soon, will have to look at other software solutions.
Absolutely!! And I was not soliciting.
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I have two different Merrill logins - one has been disconnected since late September and the other is still connected through MerrillEdge, which doesn't even appear to be an option anymore under connections.
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Same..I deleted my Merrill Edge connection because of connection disruption and now I cannot add it back.
Merrill is the biggest chunk of my finances and so it is making my Simplify membership almost useless. I am paying for a service I cannot fully use.
Please prioritize this issue thank you.
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Hi @Coach Kristina / @Coach Natalie
Can one of you just give us an update of what's going on ? Ghosting here / on the other thread where users cannot add comments is not an option.1 -
Well I voted with my feet. Will no longer have the service at end of month.
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can we be expecting a refund, if this isn’t fixed soon?
It’s been almost 2 months without access to my Merrill accounts, which are the bulk of my assets. This is the second time this year that Merrill has been disconnected from your platform.
this subscription has been mostly unusable since migrating over here from Mint.
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Hey everyone,
We understand everyone's frustration and apologize that this issue is impacting you all. Since the issue has already been escalated from our end, we will now have to wait for our service provider to work with the bank to resolve it. We have not been provided with an ETA on a fix. As soon as we gain any additional insight or learn of a resolution, our Alert will be updated accordingly. Please follow our Alert for updates moving forward:
If anyone would like to inquire about a refund due to this issue, you may do so by contacting our Chat Support Team:
Thank you,
Coach Natalie
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