"Update your browser" message in Safari (edited)

SRC54
SRC54 Member ✭✭✭✭
edited October 14 in Troubleshooting

Every time I have logged in today, Web App 4.29.0 is telling me to update my "out-of-date" Safari browser. My version is 18.0.1, the absolute latest. Weird.

I even get it with Safari Preview, which is newer. But Chromium works without the warning.

Steve
Quicken Simplifi (Safari & iOS) Since 2021
Quicken Classic (MacOS) Since 2009
Microsoft Money (Windows) 1991-2009
Dollars & Cents (DOS) 1987-1991

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Comments

  • SRC54
    SRC54 Member ✭✭✭✭

    I reported it to Support just so they would know. Of course, they just told me to use another browser. I had a hard time explaining to them that I was just reporting a bug and didn't need anything else. LOL I expect it will go away in a day or so as these glitches often do. This one probably has something to do with Web App 4.29.0 although I could swear I had it for a day before this began on Friday afternoon. I even turned off Private Relay to see if that had made a difference.

    I was a bit spooked because I spent all day Thursday and tweaking Friday morning after Safari got corrupted on my iMac (2019 Intel) for second time in two years. When it happens, for some reason it doesn't parse my password correctly to Quicken which reports back that my password is wrong, but it's not. I can log on with Chromium. All my Quicken sites become unavailable in Safari (Community, quicken.com, etc.). I try rebooting, cleaning history and cookies, try Incognito mode, everything. All I can do is create a new user on the Mac, log out and log on and reconfigure. Thankfully I keep everything in iCloud, but it still takes a while to set up wallpaper, log into everything, etc.

    I have been tempted to replace my aging iMac with an iPad Pro, but I still need a PC for Quicken and it's hard to let 20+ years of data go. Someone should market an app that reads old Quicken files because I only need once in a while to look something up.

    I have decided not to install Simplifi as a Safari app though I doubt that's the culprit. I may just create a Chromium app just for Simplifi but I couldn't get my last Chromium app to update from Web Version 4.23.0 and the latest was 4.29.0. I find most people on here just use the iOS app. Anyhow, if anyone here has a Mac and early access, check to see if you get the admonition to update Safari. Thanks!

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Microsoft Money (Windows) 1991-2009
    Dollars & Cents (DOS) 1987-1991

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    My guess is that "18.x" isn't being detected. It was probably looking for 17.x (the latest 17 version).

    If it's otherwise working, i'd keep using it, but yes, someone should know about this - i just suspect on a weekend the developers aren't working.

    -Rob


    Rob Wilkens

  • SRC54
    SRC54 Member ✭✭✭✭

    @RobWilk Thanks. I knew I could depend on you. As I said, had it happened some other time, I probably would have ignored it as I ignore other glitches, which I see all the time. I usually just redo whatever went wrong, or wait until the weekly web app update.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Microsoft Money (Windows) 1991-2009
    Dollars & Cents (DOS) 1987-1991

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @SRC54,

    Thank you for coming to the Community and bringing this issue to our attention. I see the same banner when I log into Quicken Simplifi using Safari.

    We'll make sure this issue is forwarded to our teams for further investigation and resolution!

    Thank you!

    -Coach Kristina

  • N4KHQ
    N4KHQ Member ✭✭✭✭
    Answer ✓

    I started getting the same message today every time you open Simplifi. M3 mac

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @SRC54 & All,

    I filed a ticket for this. I will post back with updates!

    -Coach Natalie

    SIMPL-23582

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    A fix for this is expected with the 4.35.0 Web Release!

    -Coach Natalie

  • grmtnboy
    grmtnboy Member
    edited November 14

    Is there a way to find out which version of the Web Release is being used from within the app?

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    bottom of dashboard in small print, you will find web version.


    Rob Wilkens

  • Thank you so much Rob! I confess I never went down to the bottom of the Dashboard to notice!🙏