First Citizens Federal Credit Union FDP-530 (edited)

trekkie24
trekkie24 Member
edited November 13 in Adding and Updating Accounts

Hi, I am getting the following error message when I try to add my bank account.

"We are unable to connect to First Citizens Federal CU at this time. Care Code: FDP-530"

I can login to the banks website so I know my username and password are correct.

Thanks,

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Comments

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @trekkie24,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

    Thank you!

    -Coach Kristina

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