Citi is having a problem on their end... apparently

DannyB
DannyB Superuser ✭✭✭✭✭
edited November 14 in Adding and Updating Accounts

Since yesterday (10/12) QS has not been able to connect with my Citi account and gave me the red "!" I went to Citi to check things out and get this:

image.png

I'm sure they are working on it 😏

Danny
Simplifi user since 01/22
”Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited October 14

    @DannyB, thanks for letting us know!

    Are you able to reconnect your Citi account now? If not, what specific error or issue are you experiencing in Quicken Simplifi?

    -Coach Natalie

  • DannyB
    DannyB Superuser ✭✭✭✭✭

    @Coach Natalie

    I check Citi this morning and the site is back up.

    I had to go through the make manual, delete bank, open Simplifi in InPrivate (Incognito), work through the add account process and was able to reconnect to Citi and all is well once again!

    Thanks for checking in.

    Danny
    Simplifi user since 01/22
    ”Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
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