Hancock Whitney Bank FDP-105 (edited)

Knf423
Knf423 Member
edited November 18 in Adding and Updating Accounts

Hi, when trying to link my Hancock Whitney Bank account, I get the following error code:

Care Code: FDP-105

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Knf423,

    Thanks for reaching out! As the error states, we are unable to connect your bank due to either the selected bank is throttling connection traffic, the bank’s website or the URL used to connect is unavailable, or the selected bank is performing maintenance on their servers. While you may be able to log into your bank’s website successfully, you’ll still receive this error in Quicken Simplifi due to Quicken Simplifi connecting to a different server.

    I can see on our side that you have been experiencing this error since yesterday. Typically, this error resolves itself after 24-48 hours. If you continue to receive this error after 48 hours, please let us know!

    Thanks,

    Coach Jon

  • Fradojr
    Fradojr Member

    I am still having this issue going on about 3 days now.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Fradojr,

    Thanks for reaching out! We are aware of this issue and have set up an alert for this known issue. You can follow the alert for updates going forward! We will be sure to update the alert as we receive new information.

    https://community.simplifimoney.com/discussion/10489/new-10-18-24-hancock-whitney-bank-web-returning-an-fdp-105-error

    Thanks,

    Coach Jon

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