Acorns Not Downloading Transactions

JoshCampbell
JoshCampbell Member ✭
edited October 21 in Adding and Updating Accounts

This is related to the following:

https://community.simplifimoney.com/discussion/comment/42372#Comment_42372

I tried to add it and now I get the following error:

"Acorns is currently blocking transaction download. We are working to transaction download restored."

Screenshot 2024-10-21 at 12.21.48.png

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Comments

  • Coach Jon
    Coach Jon Moderator admin
    edited October 21

    Hello @JoshCampbell,

    Thanks for reaching out! Sorry to hear about the trouble with Acorns that you are experiencing. To better assist us, can you confirm what error is showing for you if you click "Show More" in the error message you received?

    Thanks,

    Coach Jon

  • Rick_B
    Rick_B Member ✭

    The rest of the "show more" for me is (my account also is not re-connecting):

    This usually happens if an account nickname or number has changed at your bank. To fix you must reconnect your account.

    Care Code: FDP-106

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Rick_B,

    Thanks for confirming! We are aware of this issue on our side and have a community alert up that you can follow for updates. We will be sure to post there as we receive new information going forward.

    https://community.simplifimoney.com/discussion/10497/new-10-21-24-acorns-returns-a-106-error

    Thank you,

    Coach Jon

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