Future credit card payments from transfer series keep disappearing

I have recurring series for credit card payments from my checking to the cards set up, all set to $0 so I can set the actual value once statements come in. At least once a month, at least one of the future transactions will completely disappear from the cashflow graph. When I check the series, its start date is a month ahead of the missing transaction. I am not doing anything to cause this, it just happens on its own. Is this a bug or is there something I should be doing to stop this from happening?

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @t8iujh, thanks for posting to the Community!

    To clarify, does the Recurring Reminder only disappear from the Cash Flow graph, or does it come missing from other "Reminder" areas of Quicken Simplifi, such as the Spending Plan and Bills & Payments? Regardless, I'd personally recommend deleting and recreating the associated Recurring Series to see if doing so clears things up for you moving forward.

    Please let us know how it goes!

    -Coach Natalie

  • t8iujh
    t8iujh Member

    @Coach Natalie it disappears from the Transfers section of the Spending plan as well. I have recreated one particular series multiple times and it still happens, I filed this when it just happened with a different series just now.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited October 23

    @t8iujh, thanks for confirming!

    I'd suggest deleting and recreating the currently problematic Recurring Series to see if that clears things up for those particular Reminders moving forward. If the issue with the Reminders pops back up for that Series after doing so, please be sure to let us know!

    -Coach Natalie