Lost Connectivity to MidFlorida Credit Union Care Code: FDP-102 (edited)

KevinM
KevinM Member
edited October 28 in Adding and Updating Accounts

I have been receiving Care Code: FDP-102 for the last three days when attempting to get my transactions in Simplifi. I have reset my account and deleted my account, and I am still receiving the same message. I am able to login to my account at the MidFlorida website. Also, when I try to refresh the data in Simplifi, I receive a code from MidFlorida but still receive the code.

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  • Coach Kristina
    Coach Kristina Moderator admin
    edited October 26

    Hello @KevinM,

    To help troubleshoot this issue, I checked on our end and confirmed that you have been getting the FDP-102 errors since 23 Oct. That error is typically a temporary error, but since it has been going on for 3 days now, I recommend that you try making the account manual, then re-adding and linking the account.

    Please let me know how it goes!

    -Coach Kristina

  • KevinM
    KevinM Member
    edited October 27

    This did not work. I created the manual account, and re-added it. However, when I try to link the account, I have to request a one-time passcode. I do receive the code, but when I enter it, I receive the message "We are unable to connect to MIDFLORIDA Credit Union at this time. Please try again later. Care Code: FDP-102.

    Any other suggestions?

    I appreciate your help.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @KevinM, thanks for giving those steps a try and posting back!

    It looks like the 102 error with MidFlorida Credit Union is a known issue with our service provider. We created a Community Alert that can be followed for updates:

    https://community.simplifimoney.com/discussion/10530/new-10-28-24-midflorida-credit-union-returns-a-102-error

    Thank you for your patience as this issue is worked on!

    -Coach Natalie

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