Blank payee on Transactions page for Fidelity CMA account
I can go to the Transaction Detail and see the default payee or enter a new payee, but it does not show up on the transaction page. If I try to edit the Payee on the Transaction page, I am only allowed to select from a list of securities (stocks, ETFs, mutual funds) and cannot enter my own Payee. My Fidelity CMA is a "checking" type account so I do not need to have investment payees.
This seems to have started occurring after I re-added my Fidelity accounts to resolve the issue with the Fidelity Visa (displaying positive instead of negative balances). It was working fine before that and I was using rules to automatically assign my own payees and categories.
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@brokenchord, thanks for posting to the Community!
Since it sounds like the transactions in question are Investment Transactions, you would need to change the Action/Type to 'Payment/Deposit' to enter a regular Payee and Category. The other thing you can try is changing the account type to a checking account instead of an investment account so you have a regular account register in Quicken Simplifi.
Let us know how it goes!
-Coach Natalie
-Coach Natalie
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I had already made sure the account type was set to Checking. I even converted the account to Manual, added it as a Checking account type, and linked it to the original. It is listed in the Banking section of the accounts but apparently all the transactions are treated as investments.
The Fidelity CMA is sort of an investment account but you can use it as a checking account. The balance is in a money market fund which is automatically bought/sold as you perform transactions. I use it as one of my main cash flow accounts so it would be cumbersome for me to treat it investment account.
It's worked fine for me for the past year but unfortunately it no longer seems to behave the same way in Simplifi.
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@brokenchord, thanks for the reply!
When accessing the transactions for the account, are you first directed to the Investments Portfolio where you then have to click on the Transactions tab in the Investments section? Or do you just click on the account from the Accounts List and see the transaction register? And are the transactions downloaded from the bank? If so, are you able to manually enter transactions into the account without this issue occurring? Also, are you using the Quicken Simplifi Web App, the Mobile App, or both? Please also send a screenshot showing how you are unable to edit the Payee on the transactions in question.
We look forward to hearing back from you!
-Coach Natalie
-Coach Natalie
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Hi @Coach Natalie,
I'm using the web app. To access transactions, I usually either click Transactions on left side to see transaction activity for all accounts, or click the specific account from the list to only see transactions in that account.
The transactions are downloaded for the bank but they all have a Gas & Electric category, and most show a blank Payee in the Transaction Activity list (my payee rules are not working for this account). I can't manually enter a payee in the Payee column and it only lets me select securities (stocks, mutual funds). The only Payee that does appear in the transaction activity is SPAXX, which is the ticker for the money market fund that is automatically purchased when I make a deposit into the account.
If I click a transaction, the Transaction detail does show a payee (for example, "Direct Debit Autopay …." for a credit card payment).
I am able to manually add a transaction ok, and it works as it did before.
I have the mobile app but only use it occasionally to check a balance or transaction, but not for editing. I just checked and the mobile app shows a default full payee in the transaction list (but not the one specified by my payee rule). The mobile app also lets me change the Type to "Payment/Deposit" and then I can edit the payee. The web app does not seem to have the option to change the transaction type to Payment/Deposit.
Ideally, if I change the account type to "Checking", I would like all of the transactions for that account be set to the Payment/Deposit type and follow my payee rules, instead of assuming all transactions are for investments.
Thanks.
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@brokenchord, thank you for the additional detail!
It looks like your Fidelity account is connected via the Finicity aggregator, which is currently having an issue with displaying Checking Account transactions as Investment Accounts:
With that, please be sure to follow the Alert for updates on this known issue. In the meantime, you can use the Mobile App since that seems to allow you to change the transactions to Payments/Deposits. You may also consider adding transactions manually on the Web App until the issue is resolved.
Sorry for not having an immediate solution for you, but I hope this helps!
-Coach Natalie
-Coach Natalie
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Hi. I'm having the same issue. the below article hasn't been updated in months. Is there any ETA for resolution or suggested work around?
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Hello @LobmanHousehold,
Unfortunately, our teams do not provide us with ETAs. I checked the ticket (CTP-10665) and can see that it's still open and in work. No further information is available at this time. If you haven't already done so, I recommend that you bookmark the Community Alert you linked in your post, since any updates, once available, will be posted there.
@Coach Natalie recommended a couple work arounds in her earlier post: You can use the Mobile App since that seems to allow you to change the transactions to Payments/Deposits. You may also consider adding transactions manually on the Web App until the issue is resolved.
Thank you!
-Coach Kristina
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