Coinbase FDP-103 No API Keys Work
Coinbase connection has been reported not working for the last 8 months, can we get an update on this issue?
Coinbase no longer offers legacy API keys and the new API keys have never been able to connect successfully on Simplifi, giving the FDP-103 error.
These account working are an important part of keeping a Simplifi subscription, has there been any escalation to get them working again?
Other posts on this:
Comments
-
@sami, thanks for reaching out to the Community!
The issue you described is a known issue with Coinbase. The issue is on the bank's end and is due to them removing the Legacy API Key creation option. We have already reported the issue from our end and have an Alert that can be followed for updates:
I hope this helps clarify!
-Coach Natalie
-Coach Natalie
0 -
Thanks Natalie, however since the Legacy API will likely not return will the new Coinbase API keys be supported by Simplifi soon?
0 -
@sami, as soon as we have any information to share, we will post it to the Alert. The Alert contains what we are aware of at this time.
Thanks!
-Coach Natalie
-Coach Natalie
0 -
hello support,
After SO many month , Coinbase API is still not working in Quicken Simplify. What is the update?
Prior discussion was closed ? why?
https://community.simplifimoney.com/discussion/7952/coinbase-no-longer-connects-due-to-a-103-error-edited?utm_source=community-search&utm_medium=organic-search&utm_term=coinbase+103
0 -
@RJM, thanks for the inquiry!
As you can see from the thread that I merged your post with, the issue with Coinbase is still being worked on. You can follow our Community Alert for updates on this known issue, as they will be posted to the Alert when available:
The prior discussion you mentioned was closed due to 1 month of inactivity. However, you will want to follow the Alert for future updates, not a discussion.
I hope this helps!
-Coach Natalie
-Coach Natalie
0 -
Quicken Simplifi Team, can your paying customers please get a legitimate technical update on why you (and this is most certainly a Quicken Simplifi issue rather than Coinbase) have not enabled this functionality with their new API keys?
Users on these forums have reported issues dating back to 9 months. Amd your team continues to provide substanceless updates for a paid product.
Do not ask me to follow a Community Alert. Please answer this post as to why your company is failing to assist their paying customers.2 -
When is an updated integration with the new API keys slated on your integration team's roadmap?
Coinbase is the biggest crypto exchange next to Kraken, and this is knowingly messing up the core "unified financial portfolio" experience for a lot of customers (it's far less than ideal, and not really worth the time at all, to manually track value of something like a stock or crypto).
What can we do to get this request prioritized higher?
Regards,
Brenton
2 -
Can we please get an update from Quicken on the long broken state of Coinbase API integration?
Has this been escalated?
1 -
Hey everyone!
The FDP-103 error with Coinbase is a known issue and is due to Coinbase no longer offering Legacy API Key creation. We are already aware of and working on this issue from our end, so you will all want to follow our Alert for updates, as any future updates will be posted there:
We appreciate everyone's patience as this issue is being worked on!
-Coach Natalie
-Coach Natalie
-3 -
Wow. [removed - accuracy/speculation] It's very simple. Coinbase has changed their API for more security and given directions on how to use it . [removed - accuracy/speculation] There is no other explanation that makes sense after this many months of not fixing the issue.
1 -
This is still not working after almost 10 months and the support the Quicken team is providing has been very disappointing.
Can we please get some real support on this issue? The moderator continues to only provide link back to the same community alert which has essentially no details / progress on this issue and no ETA.
Simplifi is a paid product, understand outages can happen, but this not being fixed for such a long length of time is really unsatisfactory to the point where I likely won't renew unless we get a legitimate update soon.
2 -
As someone who has quietly followed this issue for several months, I’m surprised at how long this patch is taking for what seems to be a relatively straightforward API update.
Unlike Sami, I’m not threatening to leave. Though, I must admit I’m disappointed. 😕
3 -
I'm waiting for a resolution as well.
0 -
It is almost tax time! A resolution would be great.
2 -
Also waiting for a resolution…sigh
1 -
Every time an integration no longer works, the "Coaches" constantly make excuses and ask customers to go through unnecessary steps.
This is clearly a case of the legacy API integration being deprecated from the Coinbase side. Simplifi needs to re-do the integration to work with the new format. It's as simple as that. I understand that there are lots of integration requests and they need to prioritize, but Coinbase is a big one for folks these days and should be given some attention. Even if it's not top priority, just tell everyone it's not being prioritized and stop asking to do unnecessary things.
3 -
why is this taking so long?
2 -
@Coach Natalie can you please provide an update on this?
2 -
so that i'm clear (just trying to connect to coinbase for the first time in simplifi), there is no point in me continuing to try this until there is an update, correct? reads to me that this is a known issue that i can't do anything about.
This is the error I am receiving:
We are unable to connect to your institution at this time. Please try again later. Care Code: to.100
2 -
@laughngrin yes you are correct. The Quicken Simplifi team has failed to resolve this issue with the new Coinbase API integration for now nearly a full year.
As evidenced by this community thread, their support team also provides abysmal support. As you can see multiple customers have reported this issue and there is still no progress whatsoever towards a resolution.
0
