FDP-176 error with Valic/AIG

System
System Administrator admin
edited October 31 in Adding and Updating Accounts

This discussion was created from comments split from:

Valic/AIG broken again.

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  • Sean OConnell
    Sean OConnell Member ✭
    edited October 31

    Was this ever resolved? I'm getting a FDP-176 care code error when trying to add my Valic accounts.

    How has Simplfi been working on this Valic issue for almost a year now with no solid resolution!?!

  • N4KHQ
    N4KHQ Member ✭✭✭✭

    It's working for me, I have had to re-connect a couple of times

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Sean OConnell,

    Thanks for reaching out! I do see on our side where you received that FDP-176 error. I also can see a FDP-102 error as well that you received for this financial institution. Can you confirm what error you are currently seeing by trying to connect again?

    Additionally, can you also confirm whether you are trying to add brand new accounts into Quicken Simplifi or update existing accounts already in Quicken Simplifi?

    Thank you,

    Coach Jon

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