Lpl fdp 104

Brant Davison
Brant Davison Member ✭✭

had this error for past week or thereabouts. Again. These connections are too fragile. You need better sla with data sources if you’re trying to be in the aggregation app business. Please advise.

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Brant Davison,

    Thank you for reaching out! I do apologize for the issue you have been experiencing with LPL Financial. We are aware of this known issue and do have an alert you can follow for updates here:

    We will be sure to update the alert when we have more information!

    Thanks,

    Coach Jon

  • JTaylorIV
    JTaylorIV Member ✭✭
    edited November 6

    @Coach Jon, Great, struggling with this issue for a couple of weeks, called and reported which I was given a link to the 103 issue. Regardless, I hope this is resolved soon as this is one of the main reasons I use Simplifi. I understand the issue may be with LPL and their security protocols. LPL Financial recently changed their login URL to https://accountview.lpl.com/web/login for customers. I just added the above "New" post regarding 104 to my Bookmarks for notification.

  • Chary
    Chary Member
    edited November 8

    Same issue here. LPL support was the main reason I started using Simplifi. Looking forward to a speedy resolution. Thank you!

  • Ep06769
    Ep06769 Member

    I've been dealing with this issue on and off all year. Now it's been about 2 weeks. Each day I check and everything downloads but LPL Financial transactions. Really two weeks? What kind of IT department does Quicken have. I've been a Quicken customer for more then 30 years and now I have to pay for it every year their customer service is bad.

  • Ep06769
    Ep06769 Member

    Btw I called my financial advisor and she checked with LPL and it's not their issue.

  • Andy 99999
    Andy 99999 Member ✭✭

    Same for me. Please, Quicken, fix this!

  • prestonjr23
    prestonjr23 Member

    I'm having issues too, would be great if can get this resolved soon.

  • gwcali
    gwcali Member

    Same issue. Whatever you do, don't try to fix it by reseting the connection. I did this and now my balances are zeroed out and of course, can't reconnect the account again.

    BTW, AccountView finished their weekend maintenance and is up and running so hopefully Simplifi can get the connection working again.

  • This is beyond frustrating. It’s the most basic ability…availability. If you can’t deliver I’ll have to take my business elsewhere. Please make fixing this issue a priority!

  • Ep06769
    Ep06769 Member
    edited November 11

    I agree with those above..lpl accounts all zeroed out now. And yes if it's not fixed this week I'm done with Quicken. My subscription is due for renewal next month. [rant redacted]

  • JTaylorIV
    JTaylorIV Member ✭✭

    @Coach Jon , The error connecting to LPL Financial has been going on for a while. I know about the post, you posted and locked comments, to bookmark and wait for an update. Reaching out to LPL, claim the issue is not on their end so a bit frustrated on who to get a true answer from.

    I use Quicken Simplifi to track several accounts and with LPL missing and now zeroed out is not helpful for me to track with Quicken.

    Please provide any status updates, please. Maybe a good explanation of the issue and how it is being resolved.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    Hello everyone,

    We are aware of and working on the FDP-104 error with LPL Financial. The info that we have regarding this issue is included in the Alert. As soon as we have any additional news to share, including a resolution, the Alert will be updated accordingly. Please follow our Alert for updates moving forward.

    We appreciate everyone's patience as we work to resolve this matter!

    -Coach Natalie

  • Ep06769
    Ep06769 Member

    Natalie

    Please... this has gone on way to long. Upper management needs to get involved. You will lose customers to your competition if this isn't fix soon. I'm gone by end of week if not fixed.

  • Ep06769
    Ep06769 Member

    Btw I'm also seeing error code 104 using credit karma. Are you both using the same servers with a third party????

  • I used another aggregator and had no problems with adding my LPL account. So why is it that Quicken Simplifi is having an issue? And why is taking so long to resolve?

  • JTaylorIV
    JTaylorIV Member ✭✭

    if anyone adds to this thread, tag a coach by adding @Coach and select a coach from the list. I don’t think they are reading any of the comments unless you tag a coach. Maybe if enough of us get their attention we may get some attention. What other aggregators do you use?

  • gwcali
    gwcali Member

    Empower and Schwab were having connecting issues late last week for a couple days and now resolved since Sunday.

  • Brant Davison
    Brant Davison Member ✭✭

    @Coach Jon additional insight beyond “we’re working on it” would reassure me, given the duration and frequency of these connectivity problems.

  • Andy 99999
    Andy 99999 Member ✭✭
    edited November 14

    [removed]

    any chance one of you could give a status and / or some information about what is causing this problem. Thank you.

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    they usually do NOT post progress status on anything. It’s usually one post acknowledging an issue is reported, and when it is fixed they announce it is fixed. In this case, since this is FI specific, typically a third party (intuit, plaid, fincity, etc) is handling the issue and until it is fixed, frequently there are no interim status reports because Quicken is not the company working on it.


    Rob Wilkens

  • Ep06769
    Ep06769 Member
    edited November 14

    Just fired up [removed] and it downloaded LPL Financial transactions fine. @Coach Natalie

  • Andy 99999
    Andy 99999 Member ✭✭

    Happy for you, @Ep06769 . Sadly, this did not work for me.

  • Charles Mench
    Charles Mench Member
    edited November 15

    This has been going on for over 2 weeks now without a resolution. Totally unacceptable! And I thought Quicken was better than that! [removed - no soliciting]

  • gwcali
    gwcali Member

    Still not working for me either. My other aggregators are working just fine.

  • Ep06769
    Ep06769 Member

    @Coach Jon @Coach Natalie yup I found other software out there that work with LPL Financial so as I said earlier I gave them until the end of the week to fix this issue. Soooo it's Friday and still not fixed so good bye Quicken after 30 years. You had a great product.

  • Andy 99999
    Andy 99999 Member ✭✭

    @Ep06769 congrats! Please enlighten others; what software did you find? Thank you!a

  • Ep06769
    Ep06769 Member
    edited November 16

    I don't think they like competition mentioned here but is starts with an [Removed]....hahaha.

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    The one previously mentioned, I believe, was one of the ones I recently tried - it didn't support one of my main financial institutions (I think it was PenFed).. ALL of my checking/savings/credit-cards are supported here. Your mileage may vary depending on who you bank with.


    Rob Wilkens

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭
    edited November 16

    I used the competition you mentioned and my connections were horrible there. So Simplifi works better for me. To each its own.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • MichaelP
    MichaelP Member

    This is very disappointing as I just moved to LPL and renewed my Simplifi subscription. Regretting that decision now as stable and consistent account aggregation should be simple table stakes. @Coach Natalie

    At a minimum there should be more frequent updates from Quicken.

This discussion has been closed.