Principal - 401k - Cannot connect.

cowboydude99

Hello,

I've been using the Impact 401k Bank for Principal in Simplifi, which has been working normally until today.

Sorry if this is a known issue already.

I have tried resetting the connection, but it just says the bank is not available now.

If you click the link in the 'Add account' screenshot above, you get this:

Coach Jon

Hello @cowboydude99,

Thanks for reaching out! I can verify that this instance was removed from Quicken Simplifi due to not being supported, unfortunately. You will not be able to connect with that financial institution.

https://community.simplifimoney.com/discussion/comment/41816#Comment_41816

I hope this information helps,

Coach Jon

cowboydude99

Hi @Coach Jon

Thanks for looking into it. Loosing access to another bank… Not great.