Idaho 529 College Savings - FDP-102 error (edited)

Kchingon

https://www.idsaves.org/aggregator

Coach Jon

Hello @Kchingon,

Thanks for reaching out! I have converted your idea post into a discussion as it looks like we already have this instance available in Quicken Simplifi.

Have you tried this instance?

-Coach Jon

Kchingon

That instance was working fine until about a couple of weeks ago. It no longer works, I keep getting a Care: FDP-102

Coach Jon

Hello @Kchingon,

Thank you for letting us know. We will definitely want to troubleshoot the existing connection with the current instance we have for this financial institution so we can make sure it is working correctly. Can you please let us know if you are trying to update an existing account or add a new account into Quicken Simplifi?

If it is the former, I would try with a fresh connection. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!

Thanks,

Coach Jon

Kchingon

I made the accounts manual, then tried adding the new account connection and failed again with the FDP-102 with the current instance.

I am pasting a message from idsaves.org about aggregator access.

Coach Jon

Hello @Kchingon,

Thanks for the information. I have gone ahead and escalated this issue and will be sure to report back here with any status updates as we receive new information going forward.

Thank you for your patience!

-Coach Jon

EWC - 11387869

Coach Jon

Hello @Kchingon,

I am following up with a status update from our service provider on your issue. They state that the issue should now be resolved. Please try connecting again in Quicken Simplifi and let us know how that goes!

-Coach Jon