Net income by month shows wrong number of months

Bgz
Bgz Member ✭✭✭✭
edited November 13 in Report a Bug

When I try to access a report by net income by month and select any date range (for eg custom range of Jan1 2024- Oct 31 2024), I get a report which says last 6 months under the chart. I get the term “last 6 months” irrespective of which option I select for a date range. This number should correspond to the number of months selected in my custom date range (last 10 months for the above example)! Or that sentence should be removed like in other reports.

Update- This was done in the iOS app running the latest version of the app. I haven’t tried to replicate this from a web browser yet.




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Comments

  • SRC54
    SRC54 Member ✭✭✭✭
    edited November 13

    I just tried it on the iOS app and you're right. I wouldn't even have noticed it since it displays the 10 months correctly. In the web app, it doesn't do this.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009

  • Coach Jon
    Coach Jon Moderator admin
    edited November 13

    Hello @Bgz ,

    Thank you for reaching out! Can you please provide a screenshot showing this issue in the iOS application for Quicken Simplifi? This would be helpful! I would also try uninstalling/reinstalling the application to see if this fixes things for you!

    Thanks,

    Coach Jon

  • Bgz
    Bgz Member ✭✭✭✭

    I have selected last 3 months and it shows last 6 months. It does the same for any time frame selected.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Bgz ,

    That is definitely peculiar, and not something I see on the web or Android application. Have you tried uninstalling/reinstalling as mentioned above?

    Thanks,

    Coach Jon

  • Bgz
    Bgz Member ✭✭✭✭

    I have tried reinstalling. I don’t see it on the web browser. Just the iOS app.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Bgz ,

    Thanks for confirming! Can you please let us know what model of iOS device you are using as well as the Quicken Simplifi mobile application version and build you are using? This can be found by clicking the profile icon in the top right of the mobile application.

    We will also need logs to be sent to us.

    1. Log into the Quicken Simplifi Web App.
    2. Select Profile from the left-hand navigation bar.
    3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
    4. Leave all boxes checked, add a brief description of the issue, and then click Send.

    Thank you!

    -Coach Jon

  • Bgz
    Bgz Member ✭✭✭✭

    Feedback sent. iOS app 5.17.0 (38645). iPhone 12.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Bgz ,

    Thank you for the feedback and the information. To further clarify this issue you are having, can you let us know if it is only in the net income report that this issue is occurring, or is it also happening in other reports?

    Thanks,

    Coach Jon

  • Bgz
    Bgz Member ✭✭✭✭

    It seems to be happening only with net income and only in the iOS app. SRC54 also noticed this bug.

  • Coach Jon
    Coach Jon Moderator admin
    edited November 14

    Hello @Bgz ,

    Thanks for your patience! I have submitted this bug report to our product team and will be sure to keep you updated here when I receive more information going forward.

    -Coach Jon

    SIMPL-24085