Harvard Federal Credit Union returns FDP-105 error

Ad_Rock

I’m using Quicken Simplifi. It has been working great but this week it started giving me FDP-105 error for my Harvard Federal Credit Union account and is unable to connect. I can still connect through the bank’s website. This is very frustrating. Any help?

Coach Jon

Hello @Ad_Rock,

Thanks for reaching out! I can see from our side that you have been experiencing an FDP-105 error for this bank. Typically, this error resolves itself after 24-48 hours. You can try resetting your account connection to see if that resolves the issue. If you continue to receive this error after 48 hours, be sure to let us know so we can continue troubleshooting!

Thank you,

Coach Jon

Ad_Rock

Hi Jon! Unfortunately I am still getting this error. I have tried resetting my account connection as you suggested but no luck. Can you help me continue to troubleshoot?

Coach Jon

Hello @Ad_Rock,

Thanks for following up! We can definitely continue troubleshooting if you are still experiencing this error. On our side, however, I do see a successful connection from yesterday. Are you still experiencing the FDP-105 error?

Thank you,

Coach Jon

Ad_Rock

Hi Coach Jon - Yes, I was finally able to reconnect late last night! Not sure what eventually ‘did it’ but it’s working now. Thanks!