Linked Reminders Becoming Unlinked (edited)

TheReal702
TheReal702 Member ✭✭✭
edited November 25 in Troubleshooting

On Saturday morning (11/23) 2 checking transactions downloaded as pending. They properly linked to recurring reminders and the reminders appeared as paid.

On Sunday morning they mysteriously unlinked themselves, so I linked them back together.

Today, Monday, they have unlinked themselves again.

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @TheReal702, thanks for posting to the Community!

    To clarify, was the transaction in a "pending" state each time it was linked to the recurring reminder? If so, has the transaction cleared yet in Quicken Simplifi? I'd like to see if the link sticks once the reminder is linked to the cleared version of the transaction. Also, has linking reminders to pending transactions in this account not presented this behavior in the past?

    Please let us know so we can best assist!

    -Coach Natalie