Quicken Simplifi is slow in Safari on Macbook Pro

Cheezor
Cheezor Member
edited December 6 in Troubleshooting

I'm currently using a 2019 Macbook Pro (Intel), and Quicken Simplifi works flawlessly in Chrome. However, using Safari on that same macbook, Quicken Simplifi is really laggy and poorly responsive. Some examples where it's noticeable: Bringing up the transaction detail window, moving your mouse up and down on a list of transactions (highlighted transaction lags behind). Overall the app feels laggy and slow on Safari

There's also a strange bug where after opening the transaction detail window, the mouse sometimes switches from the "clickin finger" to the normal mouse pointer. This makes it so that it's subsequently not possible to click another transaction to bring up the transaction detail window again. It's an inconsistent bug but happens often enough to make it frustrating to use.

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Cheezor,

    Thanks for reaching out! It seems like the issue you are describing here is deriving from the web browser itself if it is fine in another web browser. Testing this on my side in Safari, I am unable to see the examples mentioned myself. I would verify if any 3rd party extensions or browser settings may be attributing to this behavior you are seeing.

    -Coach Jon

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