nysaves 529 aggregation url error

kiun

issue started a couple days ago.

Coach Jon

Hello @kiun,

Thanks for reaching out! From our side, I can see that you are receiving an FDP-103 error when trying to connect. Typically, you will receive error code: 103 when an invalid username and password for the bank you are trying to connect with have been entered. I would suggest trying the following steps:

• Verify the bank selected is the correct instance.
  • You may see several different instances of your bank that you can add in the Add Account screen. Check to see if you’re using the correct one.
• Verify that your login information is correct.
  • Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
• Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you're not locked yourself out of the account and that the credentials are still valid.
• Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
• Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect to Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

Let us know how that goes!

-Coach Jon

kiun

disconnecting and reconnecting the account made it work again. Thanks !