Wells Fargo Active Cash Account Doesn't Appear
I can't seem to get my Wells Fargo Active Cash card account to appear in Simplifi. I have verified through the account addition process in the app that Simplifi can see the account, it appears in the list of accounts available to Simplfi. I have also verified from the Wells Fargo side through the "Mange Connected Apps" screen that Quicken is authorized to see the account.
Yet, every time I go to add the account to Simplifi it fails without any error. I just don't get to select the account for addition.
Any ideas?
I noticed an old thread from Feb that Quicken was having trouble accessing Wells Fargo active cash accounts. Has the problem resurfaced or has the issue been sitting unresolved for 10 months?
Comments
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Hello @kevindwhite,
Unfortunately, this is still a known issue. If you haven't already done so, I recommend that you bookmark the Community Alert linked below, since any updates, once available, will be posted to that alert.
Thank you!
(CTP-9090)
-Coach Kristina
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Thank you, Kristina. Even though there are a few days left on my subscription I would like to cancel my account immediately and have all of my information removed from quicken.
How do I completely cancel my account?
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Thank you for your reply,
If you purchased directly through the Quicken website, then to cancel immediately (rather than wait for the subscription to expire), you would need to contact Quicken Simplifi Support by phone or by chat to request that it be terminated immediately. They can also assist you with deleting your information from Quicken. Please see this article for information on contacting Support:
If there is any transaction data you want to save, please make sure to export that data prior to contacting Support. This article provides information on exporting your transaction data:
I hope this helps!
-Coach Kristina
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Thank you!
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