Ability to schedule a call back time for the "Call me" option (edited)

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lts
lts Member ✭✭
edited December 2024 in Feature Requests

The "Call me" feature currently misleads us by setting expectations (getting a call back in the next few minutes) that cannot be met, causing wasted time, and frustration.

Much more preferrable would be a call-back option where we could choose an available time to get a call (Comcast/Xfinity does this). That way we know when to expect a call and can move on with other things in the meantime.

From more on this please see this discussion thread:
https://community.simplifimoney.com/discussion/comment/45439#Comment_45439

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  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    Agree and voted!

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • Mayra Gomez
    Mayra Gomez Member ✭
    edited December 2024

    Why don't you just call to [removed - not Quicken Simplifi's phone number] when you have time to speak? I think is easier than scheduling a call 😴

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