iOS app not allowing paste

rgonzalez

I made a calculation in the system’s app and when I copy/pasted, the Simplifi app would not paste. The number flickers and disappears.

PS: on the this discussion post, I can’t use tags such as iOS, app or mobile.

Coach Kristina

Hello @rgonzalez,

I'm sorry to hear you're encountering this issue. To help troubleshoot the problem, please provide more information. Which system app are you copying a number from? What screen are you pasting it into in Quicken Simplifi (adding a new transaction from the all transactions screen, adding from a specific account, editing an existing transaction, etc.)? Based on the tags you mentioned, are you encountering this issue in the iOS app? Is this happening on a smartphone or a tablet?

I look forward to your reply!

rgonzalez

Hello @Coach Kristina

Here are some answers:

Which system app are you copying a number from? Calculator

What screen are you pasting it into in Quicken Simplifi (adding a new transaction from the all transactions screen, adding from a specific account, editing an existing transaction, etc.)? Editing a bill reminder.

Based on the tags you mentioned, are you encountering this issue in the iOS app? Yes.

Is this happening on a smartphone or a tablet? Smartphone.

I just tried to reproduce the bug and copy/paste is working normally. I will chime in again if it happens.

-Roberto

Coach Jon

Hello @rgonzalez,

Thanks for letting us know the issue was resolved for you! Let us know if this happens again.

-Coach Jon