[ONGOING] 1/8/25: Unable to edit Recurring Series on the Web App

Coach Natalie
Coach Natalie Administrator, Moderator admin
edited January 22 in Known Product Issues

We are currently seeing an issue where users are unable to edit Recurring Series on the Quicken Simplifi Web App. When attempting to do so, a "Sorry, but we were unable to make your changes" error occurs. This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do.

If you're experiencing this issue in Quicken Simplifi, you can use the Mobile App as a workaround for now.

If you would like to be automatically notified of any updates regarding this issue, please "bookmark" this Alert by clicking the bookmark ribbon in the upper right corner.

Thank you!

SIMPL-25070 // SIMPL-24959

-Coach Natalie

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    ONGOING 01/22/25

    This Alert is still listed as ongoing and there is currently no ETA on a resolution, though we are continuing to investigate the issue. We will be sure to post back when an update or resolution becomes available, so please bookmark this Alert to receive those notices when they occur.

    We appreciate everyone's patience!

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