Chime has stopped working for several months now, what's the status?

A P

I had a Chime account linked and it stopped working and connecting. I tried reauthorizing several times but it just goes back to the same page in the pop-up

A P

The error I get:

Error

Request failed with status code 400
Care Code: QCS-0400-6

Coach Jon

Hello @A P,

Thanks for reaching out! I am not seeing any activity for you with Chime on our side. Can you provide a screenshot showing the error you are receiving within Quicken Simplifi? I would also see if a fresh connection might help here. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!

Thanks,

Coach Jon

Coach Jon

Hello @A P,

My apologies. We do have an alert for this issue with Chime that you can follow here for updates!

https://community.simplifimoney.com/discussion/10888/ongoing-12-6-24-chime-404-page-not-found-on-oauth

We will be sure to post there when we receive new information. Thank you for your patience!

-Coach Jon

Scrooge_Mc_Buck

This also still does not work for me. In addition, the 12/6/24 post no longer appears for me as it states page not found. Please advise.

Coach Jon

Hello @Scrooge_Mc_Buck,

Thanks for reaching out! That alert was resolved as of 01/21/25 and archived, so you won't be able to see it any longer. I cannot see an error for you on our side for Chime. Can you let us know what exactly is occurring for you within Quicken Simplifi when trying to connect to better assist us?

-Coach Jon

Scrooge_Mc_Buck

I receive the error below when trying to connect to Chime:

Request failed with status code 400

Care Code: QCS-0400-6

I am able to successfully log into Chime and I select to accept to share data and then it will load and give me that error code. The issue is listed as resolved, but does not appear to be resolved.

Coach Jon

Hello @Scrooge_Mc_Buck,

Thanks for the reply. Does trying to connect from another browser/incognito mode work? Or is the same error presented? Additionally, I would try with a fresh connection. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts.

Let us know if these steps work!

-Coach Jon

Scrooge_Mc_Buck

Incognito mode does not work, the same error is presented. If I make my accounts manual do I lose any existing data? Does this also mean I have to update every transaction for the account manually, because that is not desired? Seeing as this is a paid service, I don't understand how it can not work properly for multiple months and have no refunds given, no insight into what the problem is, and no resolution. Since it's impossible to view the proposed resolution/closure to the original issue posted, can you please provide details on how that issue was resolved and changed to a closed status?

Coach Jon

Hello @Scrooge_Mc_Buck,

I can definitely understand your frustration. Following the steps I provided above and making the accounts manual should not cause you to lose any existing data. If the connection is successful and the accounts are re-linked, you should be able to pick up where you left off. Please let us know if those steps work for you.

-Coach Jon

Scrooge_Mc_Buck

Same error. This did nothing to reconnect my account. Please advise.

Coach Jon

Hello @Scrooge_Mc_Buck,

Thanks for the reply. Can you please verify which web browser you are using Quicken Simplifi on? I would try both Chrome and Safari, as well as incognito mode to see if one or the other works. Let us know!

-Coach Jon