MFA Request Within Quicken [Simplifi] to Update Accounts

Hex262

When I download data into Quicken everything works in a familiar manner except for my Space Coast Credit Union (SCCU) account. SCCU initiates a MFA request within Quicken. No one else does this. A pop-up box asks whether I want the MFA code sent to my email, text or phone. Is this normal? I thought the link between Quicken and financial institutions was secure enough that an added MFA would not be necessary. Imagine if all my financial instructions were doing this! Updating accounts electronically in Quicken would be untenable. Can someone give my some perspective on this? Is there a basis for me to ask SCCU to abate this MFA practice for downloads? Thanks.

Coach Jon

Hello @Hex262,

Thanks for reaching out! Some banks have increased their security measures to protect your financial information and require verification with each connection attempt. Due to this change, you might be asked to complete a multi-factor authentication (MFA) with each account refresh in Quicken Simplifi.

While we understand how frustrating this may be, this process is in place to protect you and your account information. We don't have a way to prevent these requests. We do, however, have a way to reduce or turn off account updates in Quicken Simplifi for frequent MFA banks. Here is a great article explaining how: https://support.simplifi.quicken.com/en/articles/10338690-managing-when-your-connected-bank-updates

I hope this helps!

-Coach Jon