Valic/AIG No Longer connecting

damnedxer
damnedxer Member

There have always been intermittent problems connecting, but now Simplifi has not connected for a week. Corebridge (Valic) made some changes to the website, so I wonder if this is the issue. I am able to log in on the web, but Simplifif can not connect.


AIG Retirement - My Streetscape

https://www.corebridgefinancial.com/rs 

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @damnedxer, thanks for reaching out to us regarding this issue!

    When viewing your connection attempts from our end, I see an FDP-106 error with AIG Retirement - My Streetscape. Is this the error you see on your end too?

    Since this issue is happening on an existing account, let's have you try establishing a completely fresh connection with the bank:

    1. Make all of the accounts with this bank manual by following the steps here.
    2. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
    3. If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

    Let us know!

    -Coach Natalie

    *Check out Quicken Simplifi's Community Meetup Newsletter!

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