Valic/AIG No Longer connecting

damnedxer
Member ✭
There have always been intermittent problems connecting, but now Simplifi has not connected for a week. Corebridge (Valic) made some changes to the website, so I wonder if this is the issue. I am able to log in on the web, but Simplifif can not connect.
AIG Retirement - My Streetscape
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@damnedxer, thanks for reaching out to us regarding this issue!
When viewing your connection attempts from our end, I see an FDP-106 error with AIG Retirement - My Streetscape. Is this the error you see on your end too?
Since this issue is happening on an existing account, let's have you try establishing a completely fresh connection with the bank:
- Make all of the accounts with this bank manual by following the steps here.
- Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
- If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.
Let us know!
-Coach Natalie
*Check out Quicken Simplifi's Community Meetup Newsletter!
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