Midland National Annuity FDP-106/FDP-108 (edited)

PJLmoney

I'm trying (once again) to add an account for Midland National, but getting the FDP-163 error below. I have confirmed the username and password, and can successfully log in to the bank outside of Simplifi. I do have MFA enabled on the website; but when I try to add the account in Simplifi, I do NOT get the MFA prompt, I get the FDP-163 error instead.

Coach Kristina

Hello @PJLmoney,

Thank you for letting us know about this issue! I have forwarded this to the proper channels for further investigation and resolution. If you would like to contribute to the investigation, please send logs. To do that, follow the steps below:

1. Log into the Quicken Simplifi Web App.
2. Select Profile from the left-hand navigation bar.
3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback. 
4. Leave all boxes checked, add a brief description of the issue, and then click Send.

Thank you!