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Screen layout issue with Transaction Rules

TaxAvoidance301

Issue: Tapping into Settings > Transaction ’Rules’ with the menu expanded has a screen layout issue in landscape mode for the iPad. The expanded menu covers the left side of all transaction rules blocking their view.

Workaround: Minimize the menu before tapping into Transaction ‘Rules’ to see the full rules.

Environment:

iPad Pro (12.9-inch) (6th generation)
iPadOS 18.3
Simplifi App v5.23.1 (39637)

IMG_0035.jpeg

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Comments

Coach Jon

Hello @TaxAvoidance301,

Thanks for reporting this issue. I would first suggest trying to sign out and then sign back into the Quicken Simplifi mobile application on your tablet. If the issue is not resolved, please then uninstall and reinstall the application and then let us know if that resolves the issue for you.

-Coach Jon

TaxAvoidance301

Signed out and signed back in, issue remains

IMG_0036.jpeg

Uninstalled Simplifi, and reinstalled via Apple App Store, issue remains

IMG_0037.jpeg

Thanks

Coach Jon

Hello @TaxAvoidance301,

Thank you for the reply. If we can have you provide logs this would help us determine what is occurring here.

Log into the Quicken Simplifi Web App.
Select Profile from the left-hand navigation bar.
With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
Leave all boxes checked, add a brief description of the issue, and then click Send.

-Coach Jon

TaxAvoidance301

Hi @Coach Jon ,

The issue is not in the web app, rather per my original post:

Environment:

iPad Pro (12.9-inch) (6th generation)
iPadOS 18.3
Simplifi App v5.23.1 (39637)

Do you need logs from a web app for this?

Coach Jon

Hello @TaxAvoidance301,

Thanks for your reply. Yes, we will need logs taken from the web application for this. Logs capture events within Quicken Simplifi, which helps us determine what is going on.

-Coach Jon