Experience Survey Hangs Up

ericksonjb

I very much appreciate that you're doing this survey. But no matter how I answer question #3 on the Experience Survey, it says that question requires an answer and won't let me submit.

Coach Natalie

@ericksonjb, thanks for bringing this to our attention!

Can you please send the link to the survey you're referring to? I'd also recommend trying from a different browser or in incognito/private mode to see if the issue is perhaps related to your primary browser.

Let us know how it goes!

dougvanderyacht

Having the same issue - survey was launched from the web app. Tried in Chrome, both regular and incognito mode with the same error. https://www.surveymonkey.com/r/YNG9XSK

ericksonjb

My survey was also launched through the web app.

TiggerTrainer

I was able to complete the survey in a web browser.

dougvanderyacht

@TiggerTrainer Which browser did you use? I've tried in both Chrome and Edge on a Windows laptop. Thx

Coach Natalie

It looks like this issue has been reported and is being worked on! We put an Alert up for you all to follow for updates:

https://community.simplifimoney.com/discussion/11571/new-02-13-25-survey-in-reports-section-not-working-survey-monkey

Thank you all for your patience as we work to resolve this matter!

TiggerTrainer

https://community.simplifimoney.com/discussion/comment/48326#Comment_48326

I used Edge on a Windows computer.