Unable to download transactions from TD Bank (edited)

Anthony S

hello! I have been having a continuous problem with TD Bank, specifically not being able to download transactions when updating. Two tech agents have indicated there is an ongoing issue with TD bank on this…is there any update on this? Thanks it is frustrating

DannyB

Looks like TD Bank has been and apparently continues to have connection issues per this post. Don't know if this is exactly your issue (181 error) but…

https://community.simplifimoney.com/discussion/10071/ongoing-8-26-24-td-bank-returns-a-181-error

I can only imagine how frustrating this must be since I haven't experienced connection problems with any of my banks and (other than occasional glitches in the data and how it lands in QS).

Is it worth considering switching to a different bank?

PhilS

I'm not sure if this relates but, I use both Quicken Simplifi and Quicken Classic. And with TD Bank, I can only have one of those applications authorized to download transactions at a time. If I authorize Simplifi, then Classic get disconnected. And then, if I reauthorized Classic, Simplifi gets disconnected. I talked with the various entities, and this seems to come from the way Quicken connects with TD Bank.

However, which ever app is authorized, I have had no trouble downloading transactions.

DannyB

@PhilS that true for other banks as well. One of my banks will do the same thing, if authorized for Simplifi it will disconnect from Classic and vice versa.

Anthony S

as of today this issue is still present…not showing any error message while using Classic…just when I try to do a one-step update I am still showing my accounts are updated in the final message, but no actual transactions are showing and no change in my quicken balance. I am thinking of canceling my subscription to Quicken!

Anthony S

sooo…still not able to update the transactions in Quicken whenever I am doing the one step update…tried to refresh the account as well and then received error message unable to communicate with the bank. As I mentioned earlier, I had contacted TD bank and they did not know of any issues on their end..does anyone (perhaps in tech support) see a possible resolution date. It is so much more difficult to reconcile my checking account manually and it never seems to reconcile without some difference in balance!

Anthony S

by the way I am using Quicken Classic

Coach Kristina

Hello @Anthony S,

This is the Quicken Simplifi Community. You can get better assistance with Quicken Classic on the Quicken Classic Community. Here is the link:

https://community.quicken.com/

Thank you!

Anthony S

okay thank you!