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Unable to add HSA Bank to accounts in Simplifi

aopenshaw

After entering my credentials and the OTP sent to my email I get the following error.

We are unable to connect to HSA Bank at this time. Please try again later.

Care Code: FDP-102

The account is hsabank.com

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Comments

Coach Kristina

Hello @aopenshaw,

Thank you for letting us know you're encountering this issue. When I check on our end, I can see you were getting the FDP-102 error earlier today, but it looks like you did not get that error when attempting to connect this afternoon. Were you able to successfully connect? If not, please provide more information about what is happening, and what error messages/codes, if any, you are seeing.

I look forward to your reply!

aopenshaw

Its working now…thank you!