How do I clear an old pending transaction?
I have a few pending transactions from months ago which cannot be updated - I cannot change the status to cleared and cannot delete, as they show:
How do I actually remove these transactions? I'm not sure how to get rid of them - normally pending transactions you can update via this dropdown:
but I cannot do this for several transactions. And as you can see above, I cannot delete them either.
Best Answer
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Hello @ender,
Thank you for letting us know you're encountering this issue. To help troubleshoot this, please provide more information. Are the problem transactions manually created, or did they download from your financial institution? If they are downloaded, which financial institution did they download from? Are the transactions linked with any bill or income reminders? Are the transactions included on any invoices?
I look forward to your response!
-Coach Kristina
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Answers
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Hi @Coach Kristina I was looking further and it seems like they were merged, so unmerging them caused the problem to go away!
They were not manually created or linked to bill/income reminders. Or on any invoices. I'm not sure what institution they were part of. It seems somehow because they were merged it was blocking this.
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