Zillow value is stale

Duke0486
Duke0486 Member ✭✭
edited April 4 in Report a Bug

Hello,

Today, I noticed that my home's Zillow value is stale. The Zillow value shown in Simplifi is what I believe to be the previous Zillow value.

At the very least, the Zillow value for my home shown in Simplifi does NOT match the value currently shown on the Zillow website. I've clicked the button to update the Zillow value in Simplifi, but it's not finding the new value.

Please investigate and fix.

Thanks!

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Duke0486,

    Thanks for reaching out! If you can provide the address to us we can verify what specifically is happening with your situation from our side. Feel free to directly message me this information for privacy reasons.

    -Coach Jon

  • Duke0486
    Duke0486 Member ✭✭

    Thanks @Coach Jon ! I sent the address to you via direct message.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Duke0486,

    Thanks for the information. I can see a slight difference myself on our side when I check the address. An issue like this was reported previously here in the community and the user did eventually come back to say the value updated correctly.

    As the thread mentions, it is most like a bug on Zillows side. I would suggest waiting a day or two to see if the value corrects itself like it did for the other user.

    -Coach Jon

  • Duke0486
    Duke0486 Member ✭✭

    Thanks @Coach Jon , in my experience, the value will correct itself eventually over time. But I'm wondering what causes the lag/delay?

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Duke0486,

    It is most likely an issue on Zillow's side with how they report data. You may try reaching out to Zillow to see if they can offer further information as well.

    -Coach Jon

  • SRC54
    SRC54 Superuser ✭✭✭✭✭

    Zillow for me only updates about once per week. But like you I notice it usually works out sooner or later. Quicken Classic recently added Zillow connection but only for Premier accounts. I decided to pass. 😀

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009

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