PNC connection issues

Cromostar
Cromostar Member
edited March 11 in Adding and Updating Accounts

Is anyone having issues with connection with PNC. I was able to set up accounts and use many times and connect without issues but 2 weeks ago connection stopped working. I tried to reconnect the account and it says not able to do it; online account not found. I am able to log in via my web bank page so not sure what is going on.

Help please !!!

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Cromostar, thanks for posting to the Community regarding this issue!

    Since PNC Bank is one of our OAuth API banks, let's have you establish a completely fresh connection and gain a new access token. You may do so by following these steps:

    1. Navigate to the bank's website, sign in, and remove Quicken's access from the bank's third-party linked apps.
    2. Navigate back to Quicken Simplifi and make all of your accounts with this bank manual by following the steps here.
    3. Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank and reauthorize your accounts.
    4. Carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

    Let us know how it goes!

    -Coach Natalie

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