Morgan Stanley connect - FDP-102 (edited)

root62

What's the status on the morgan stanley connection? It's still showing a connection error. If this isn't fixed then i don't see a reason to continue with quicken, as my primary checking account comes from morgan stanley

Coach Jon

Hello @root62,

Thanks for reaching out! There is not currently a known issue for Morgan Stanley that I am aware of. I am also not seeing an error that you are receiving for Morgan Stanley on our side. Can you provide a screenshot of the error you are receiving? Can you let us know if you are trying to add an account or update an existing account within Quicken Simplifi?

-Coach Jon

root62

Screen shot

Coach Jon

Hello @root62,

Thanks for the screenshot! I would see if a fresh connection would work here. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!

Thanks,

Coach Jon