Eastern Savings Bank FDP-163

Sarah M

please add to list for banking issues. They were connecting fine until this weekend. The bank did a system upgrade and now can no longer connect with quicken. Getting error FDP-163. TY

Coach Jon

Hello @Sarah M,

Thanks for reaching out! Can you supply a screenshot of the error you are receiving within Quicken Simplifi? I would also see if a fresh connection would work here. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!

-Coach Jon

Sarah M

thanks for your response. no luck with manual reset. here is the screenshot.

Coach Jon

Hello @Sarah M,

Thanks for the requested information. I have escalated this issue to our service provider and will be sure to post back here with any status updates.

-Coach Jon

EWC - 11648762