Cannot Delete Tags

BASimpson

Hello, I've found that there are tags I cannot delete. I receive an alert that says the tags I wish to delete are associated with active savings goals. But this is not true. I have removed all saving goals, in an effort to clean up the tags that are automatically created, but which I am not using.

I recently received notice this issue had been resolved. But I am still experiencing this issue.

Help?

Coach Natalie

@BASimpson, thanks for reaching out to the Community with this issue!

When testing from my end, I'm not experiencing any issues with deleting Tags that were associated with a now-deleted Savings Goal. The only Tags I am unable to delete are the ones currently associated with an active Goal. With that, can you please provide a screenshot of your Savings Goals page showing that you have no active Goals, as well as a screenshot of the Tag you are trying to delete and the error message received when doing so? This will allow us to get a clearer picture of what you're experiencing.

We look forward to your reply!