ComputerShare connection not working FDP-106 error (edited)

lencoh82

I have been getting the following error for the last 6+ days when attempting to connect with ComputerShare. It states that Quicken Simplifi is looking into the issue. Can someone provide a status?

I have tried the ComputerShare Investor Center, which worked prior to this issue over the last week. I have also tried the other "account types" listed when you search for ComputerShare in Simplifi. They all point to ComputerShare.com/US and my logon doesn't seem to work there. However, if you log into ComputerShare.com/Verizon (the company that I worked for), the logon works. Is it possible to add a ComputerShare - Verizon version that goes to the URL noted above?

Coach Jon

Hello @lencoh82,

Thanks for reaching out! It looks like Computershare is currently reporting connection issues within Quicken Simplifi. We are investigating the issue, and in the meantime, I would suggest trying to connect every once in a while while we work to resolve the issue.

Thank you for your patience,

Coach Jon