How do I manually add a dividend income transaction, brokerage account missing in dropdown of add tx

Oogway

Conversation with Quicken
Started on April 5, 2025 at 12:41 AM America/Los_Angeles time PDT (GMT-0700)

12:41 AM | Anselm Fernandez: Start Chat

12:41 AM | Fin: Hi there! This is Fin, the Simplifi Bot speaking. I’m here to answer your questions. How can I help?

12:42 AM | Anselm Fernandez: How do I add in some missed dividend income manually?

12:42 AM | Fin: To manually add missed dividend income in our app, follow these steps:

1. Go to the Transactions section.
2. Tap the plus (+) button.
3. Choose the account for the dividend.
4. Set the date, status (Pending or Cleared), and enter "Dividend" as the payee.
5. Input the dividend amount and select an appropriate category.
6. Add any relevant tags or notes.
7. Tap "Create" to add the transaction.
   This process allows you to record your dividend income accurately.

Sources:
Managing Transactions in Quicken Simplifi (https://support.simplifi.quicken.com/en/articles/3348103-managing-transactions-in-quicken-simplifi)
Managing Transactions on the Mobile App (https://support.simplifi.quicken.com/en/articles/4340112-managing-transactions-on-the-mobile-app)

12:42 AM | Fin: Is that what you were looking for?

12:44 AM | Anselm Fernandez: I don't see my brokerage account listed in the account dropdown required for step 3.

12:44 AM | Fin: If your brokerage account isn't listed, it's possible you haven't added it to our app yet. To add a manual brokerage account:

1. Go to the Accounts section
2. Tap the plus (+) button
3. Choose "Add Manual Account"
4. Select "Investment" as the Account Type
5. Enter the account details and tap "Confirm"
   Once added, you should be able to select this account when adding dividend income.
   If you've already added the account but it's not showing up, check if it's set as the correct account type in Settings > Accounts.

Sources:
Adding Accounts on the Mobile App (https://support.simplifi.quicken.com/en/articles/3423781-adding-accounts-on-the-mobile-app)
Adding Accounts in Quicken Simplifi (https://support.simplifi.quicken.com/en/articles/4295304-adding-accounts-in-quicken-simplifi)
Tracking Investments in Quicken Simplifi (https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi)

12:44 AM | Fin: Is that what you were looking for?

12:44 AM | Anselm Fernandez: I've checked and that's not the issue.

12:44 AM | Fin: Your brokerage account might not appear in the dropdown because it may be categorized incorrectly. To fix this:

1. Go to Settings > Accounts
2. Find your brokerage account
3. Click the three-dot icon next to it
4. Select "Edit Account"
5. In the "Type" dropdown, choose the correct investment account type
6. Click "Update"
   This should make your brokerage account visible when adding dividend income. If you're unsure about the correct account type, please contact our support team for assistance.

Sources:
Tracking Investments in Quicken Simplifi (https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi)
Tracking Investments on the Mobile App (https://support.simplifi.quicken.com/en/articles/4776195-tracking-investments-on-the-mobile-app)

12:44 AM | Fin: Is that what you were looking for?

12:45 AM | Anselm Fernandez: It was already classified correctly as brokerage.

12:46 AM | Fin: There could be a few reasons why your brokerage account isn't appearing in the dropdown:

1. Check if any filters are applied to your transactions view. Clear them by clicking the Filter icon and then the X icon.
2. Ensure you're in the correct section. For investment transactions, go to Investments > Transactions tab.
3. If the issue persists, double-check the account type:
   • Go to Settings > Accounts
   • Find your brokerage account
   • Click the three-dot icon > Edit Account
   • Confirm the Type is set correctly
   • Click Update
   If these steps don't resolve the issue, please contact our support team for further assistance.

Sources:
Managing Investment Transactions (https://support.simplifi.quicken.com/en/articles/6540220-managing-investment-transactions)
Tracking Investments in Quicken Simplifi (https://support.simplifi.quicken.com/en/articles/4474538-tracking-investments-in-quicken-simplifi)
Troubleshooting Missing Transactions (https://support.simplifi.quicken.com/en/articles/3412682-troubleshooting-missing-transactions)

12:46 AM | Fin: Was that helpful?

12:46 AM | Anselm Fernandez: Get more help 👤

12:46 AM | Fin: For further assistance, please contact us between 5 A.M to 5 P.M Pacific Time.
Thank you for contacting Quicken Simplifi and have a great rest of your day!

Exported from Quicken on April 5, 2025 at 12:46 AM America/Los_Angeles time PDT (GMT-0700)

SRC54

Glad it showed up for you. But if you want them to show up in Reports, you still have to have them as Deposits.

I take my brokerage dividends and use it in my spending plan so I don't reinvest them. So I have them as Payments/Deposits. If you want to reinvest them and still have them show up in Reports, you have to jump through some hoops. (I wish Simplifi would just let you change the attribute but they don't) I misspoke earlier so sorry. So what you can do is this:

You have payment/deposit, give it the category of Dividends (you have to create this category yourself and not use the built in investments. If you reinvest it, you have to do a buy and you can just use the built in stuff. It doesn't really matter if you do the Buy since Simplifi ignores these transactions anyhow.

Here's how I do it.

You see my buys are ignored, but I do the dividends I spend as Deposits using my own category.

Oogway

So long story short, my brokerage account, which is setup correctly and has been working fine with no connectivity issues for almost a year, until I spotted this missed dividend income transaction. I'm ok with letting it slide as a bug, as long as I can manually rectify the issue, by adding in the missed dividend income transaction in manually. And the account that I need to add it for is missing in the Add Transaction → Account dropdown. Which is required for step 3 in the instructions provided by Fin above.

SRC54

Can you not just go to the account and click on transactions and then click the + button over on the right? That's how I do it. Investment accounts do not show up from the Dropdown List when you are in the Total Transactions Window. You have to go directly to the particular investment account.

Here are some screenshots from my account:

I've added missing transactions at times, and it won't be calculated by Simplifi anyhow as connected accounts merely accept the downloaded value as the current balance.

Let me know if this helps at all or if I totally misunderstood. Good luck.

More power to you for talking to Fin.

Oogway

If I go to the specific investment account and add in the transaction, it does not show up in the Reports → Income list of transactions. That's why I though there must be some other way of adding it in.

SRC54

Ah. Investment transactions by default are excluded from the Spending Plan and Reports. If you want them to show up, you have to change the transaction so it isn't excluded. I do this with mine because I want them included. Otherwise, only payments/deposits will show up in Reports.

1. Make sure that the Brokerage Account is not excluded in the Account Lists.
2. Then go to the transactions you want to be included within the transaction lists and include them. You can do this in bulk if you choose multiple transactions, then click to exclude them and immediately click again to include them (blank it out).

Start with March transactions and see if that will work to make them show up in Reports.

Oogway

For this manually added transaction, the exclude from spending plan and reports checkboxes are embossed and I cannot switch them

off.

Oogway

Ok good news. 5 days after the transaction posted, it finally showed up in my account. I no longer need to add this in manually. Thanks everyone!