Simplifi will not connect to USAA

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When I attempt to add my USAA accounts, I choose "Add Account", then "USAA", then click "Continue", then "Sign in", and I then get the error above. I do not ever receive a window to enter USAA credentials. I believe this is USAA security issues as it is the same on other 3rd party budgeting tools that use either Finicity, Plaid, or Intuit to connect. Does anyone have suggestions for a workaround, other than manually entering in all my transactions which is 100's every month?

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @TerriHoward, thanks for reaching out to the Community with this issue!

    It sounds like something in your primary browser may be hiding your identity or blocking the authorization attempt from USAA. I would suggest trying in incognito/private mode to see if that works for you. You can also try from the Quicken Simplifi Mobile App if you use it.

    Let us know how it goes!

    -Coach Natalie

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