Barclaycard FDP-108 error

Msmith60
Msmith60 Member

I’m trying to add a Barclaycard account and I’m getting an FDP-108 error. How do I get the account added?


thanks!

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited April 11

    @Msmith60, thanks for reaching out to the Community with this issue!

    An FDP-108 error indicates that there's an action to perform by the user on the bank's website. This could be confirming contact info, updating security questions, or even promotional advertising. If you don't see anything when signing in on your regular browser, try in incognito/private mode. You can also try the bank's mobile app, if you use it.

    The other thing I noticed when viewing your connection attempts from our end is you're using the "Barclays Bank Delaware" bank option. I would also recommend trying the "Barclaycard" option to see if you get different results.

    Screenshot 2025-04-11 at 8.05.01 AM.png

    Let us know how it goes!

    -Coach Natalie

  • Msmith60
    Msmith60 Member

    Hi Natalie, switching over to the general Barclaycard option seems to have solved the issue. Thank you!

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited April 11

    @Msmith60, woohoo! Thanks for letting me know!

    -Coach Natalie

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