Income Series Glitch: Skipping Weeks

DJMahannah

I have two income series set up, one for me and one for my wife. We're both paid weekly on Fridays. My paycheck is consistent, as I'm on a salary. My wife works hourly. I've set her recurring series to reflect the average amount she typically makes. Some weeks it's higher, others lower.

For some reason, and this seems to be random, when we get paid, our income series will occasionally glitch and suddenly skip a week. For instance, when I logged in today (Saturday, April 12, 2025), Quicken showed our paychecks from yesterday. It should've then showed two more remaining as future transactions for the month, Friday the 18th and Friday the 25th. However, it skipped the 18th entirely and showed only the 25th as remaining. This obviously throws our whole spending plan off, as Quicken suddenly shows our income for the month as less than it should be. The only way to resolve the issue is to completely delete both series and recreate them. Editing them does not fix the problem.

It happens more frequently then it should, but not enough that I can pin-point what may be causing it. My only thought is that it may be because my wife's paycheck isn't always close to the average. For instance, the Friday before last her check was about $40 above average, and yesterday it was about $5 over. Maybe two checks in a row like that is throwing things off? But both of our income series glitch, not just hers.

Anyway, this is a pretty frustrating issue to deal with. Let me know if there's any further information I can provide that might help track down the cause.

Coach Kristina

Hello @DJMahannah,

Thank you for letting us know you're seeing this problem. Roughly how often does this random issue happen? Is it possible that the missing reminders are getting incorrectly matched to a transaction?

I look forward to your response!

DJMahannah

Hey Kristina,

Hard to say, as it's not consistent, but I probably run into the issue every couple of months. And I might be misunderstanding your comment, but I don't think that's possible. The income series just seems to drop an upcoming week. There's no transaction to be matched. It's almost like it's switching my weekly income series to an every-two-weeks cycle or something. So when I got paid on the 12th, instead of it thinking my future paychecks would land on the 18th, and 25th, it thinks I'll only be getting paid on the 25th.

Coach Natalie

@DJMahannah, thanks for the reply!

I would suggest waiting for the issue to occur again and then providing screenshots and other evidence of what is specifically occurring so we can get a clearer picture. You can provide screenshots from the Spending Plan showing the missing Reminders, as well as screenshots of the associated Recurring Series Frequency and what happens when you attempt to edit the Recurring Series, etc. The more details and proof of the issue, the better!

We look forward to hearing back from you!