Ally Bank not linking Care Code: FDP-103
Hello there, I have been trying to link my auto loan to Simplifi and I think I have found an error. I have verified the username and password multiple times and everything is correct. I believe the issue is the URL is incorrect. I have tried all of the steps that are recommended, and nothing has fixed the issue. I would love to this error corrected!
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Hello @jacobhixson,
Thank you for letting us know you're impacted by this issue. Unfortunately, it is currently a known issue. To track the status of the issue and know when it's resolved, I recommend that you bookmark this Community Alert:
You mentioned that this is an auto loan account. Is the loan directly through AllyBank? What is the exact URL that you use when logging into your account directly through the financial institution's website?
I look forward to your response!
-Coach Kristina
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I've been having this same issue with Ally bank accounts and it's been going on for the past week or two. Same error message and it's for savings & checking accounts with them (not loans). It's worked for almost a year and just now receiving these messages, so the login link should be correct.
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Hello @CashMeOutside,
Thanks for reaching out! We are aware of this known issue and do have an alert up in the community that you can follow for updates here:
We will be sure to post there when we receive new information!
-Coach Jon
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Same thing is happening to me … again!
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Is there a resolution for this connectivity with Ally bank. I am also getting the FDP 103 error
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Agreed. This is getting a bit ridiculous to have this happen for almost two months… considering cancelling my subscription and moving to another online platform if not fixed soon.
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This is not the first time this has happened with Ally … and it takes forever to "find a solution." Not good service.
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Got tired of waiting. [removed]
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For all of those following… was able to re-enter my credentials, got a code from Ally and activity has been updated! (Thanks for the updates coaches…)
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I still can't connect
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Since May 19 ... no connection
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Still ... no connection
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having this problem, too. started a few days ago
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Hello everyone,
We are aware of the FDP-103 error with AllyBank. While the issue is being worked on, please follow our Community Alert for updates:
In the meantime, you can track the account(s) manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so:
We appreciate everyone's patience as we work to resolve this matter!
-Coach Natalie
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Why has this not been resolved yet? I would like a refund as i am not receiving functionality from Simplify as it has now become useless to me.
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@Ahogan, we apologize for the frustration caused by this connection issue!
Quicken Simplifi offers a 30-day money-back guarantee. If you are within 30 days of purchase, or would like to discuss your options if not, our Chat Support Team is who you'd want to contact:
-Coach Natalie
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