Ally Bank not linking Care Code: FDP-103

jacobhixson
jacobhixson Member
edited May 6 in Adding and Updating Accounts

Hello there, I have been trying to link my auto loan to Simplifi and I think I have found an error. I have verified the username and password multiple times and everything is correct. I believe the issue is the URL is incorrect. I have tried all of the steps that are recommended, and nothing has fixed the issue. I would love to this error corrected!

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  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @jacobhixson,

    Thank you for letting us know you're impacted by this issue. Unfortunately, it is currently a known issue. To track the status of the issue and know when it's resolved, I recommend that you bookmark this Community Alert:

    https://community.simplifimoney.com/discussion/10989/ongoing-12-18-24-allybank-returns-an-fdp-103-error

    You mentioned that this is an auto loan account. Is the loan directly through AllyBank? What is the exact URL that you use when logging into your account directly through the financial institution's website?

    I look forward to your response!

    -Coach Kristina

  • CashMeOutside
    CashMeOutside Member
    edited May 6

    I've been having this same issue with Ally bank accounts and it's been going on for the past week or two. Same error message and it's for savings & checking accounts with them (not loans). It's worked for almost a year and just now receiving these messages, so the login link should be correct.

  • Coach Jon
    Coach Jon Moderator admin
    edited May 6

    Hello @CashMeOutside,

    Thanks for reaching out! We are aware of this known issue and do have an alert up in the community that you can follow for updates here:

    https://community.simplifimoney.com/discussion/12350/new-05-06-25-allybank-returns-fdp-103-error

    We will be sure to post there when we receive new information!

    -Coach Jon

  • ekg
    ekg Member ✭

    Same thing is happening to me … again!

  • Francine
    Francine Member

    Is there a resolution for this connectivity with Ally bank. I am also getting the FDP 103 error

  • CashMeOutside
    CashMeOutside Member

    Agreed. This is getting a bit ridiculous to have this happen for almost two months… considering cancelling my subscription and moving to another online platform if not fixed soon.

  • ekg
    ekg Member ✭

    This is not the first time this has happened with Ally … and it takes forever to "find a solution." Not good service.

  • ekg
    ekg Member ✭
    edited June 9

    Got tired of waiting. [removed]

  • CashMeOutside
    CashMeOutside Member

    For all of those following… was able to re-enter my credentials, got a code from Ally and activity has been updated! (Thanks for the updates coaches…)

  • ekg
    ekg Member ✭

    I still can't connect

  • ekg
    ekg Member ✭

    Since May 19 ... no connection

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