Target Circle Card won't download new transactions

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Comments

  • dunnnw
    dunnnw Member ✭✭
    edited December 2025

    @Coach Jon - that issue hasn't been updated since May [removed - accuracy/speculation]

  • EL1234
    EL1234 Member ✭✭✭✭

    It's so funny because I thought I didn't have any rules for this but I see that i do - anything with the payee containing Target got the category changed. And that didn't seem to prevent them from disappearing. Were you doing any manual changes as well?

  • elvisize
    elvisize Member
    edited January 12

    It's been several weeks since any transactions have downloaded to Quicken from my Target Circle Card account. How can this be fixed? Thank you.

  • Coach Jon
    Coach Jon Moderator admin

    Hello @elvisize,

    Thanks for reaching out! I have merged your post with the ongoing thread for this known issue, so that you may follow along here as we continue to work on a resolution. We also have an alert you can follow here for updates:

    -Coach Jon

  • Thanks very much. It looks like that post is from May 2025. Not sure if I'm missing something, but has there been an update since then?

  • SmartCents
    SmartCents Member ✭✭
    edited January 12

    @elvisize I think you captured the situation. I don't think you are missing anything [removed - disruptive]

  • TiggerTrainer
    TiggerTrainer Member ✭✭✭✭

    So I reached out to the Simplifi helpdesk on this. The individual was kind and escalated the issue. After a few days they got back to me and said that the team did something on the back end to fix it. I have only had a few transactions and one reimbursement, but so far the Target card seems to be syncing just like my other accounts. I plan on making a few more purchases and will update once I know it is working for sure.

    I was wondering if it was fixed for everyone, it appears that whatever they did may have only been my account. Sorry I don't have something more concreate to give you to ask for. That said, if you havn't tried contacting the help desk I would try that.

    TiggerTrainer

    Quicken Simplifi user since January 2025

    Quicken Classic (Premier) user since 2004 - 2025 (21 years)

  • EL1234
    EL1234 Member ✭✭✭✭
    edited January 12

    That's great that it's working for you!

    I have one pending transaction showing since 1/1 but that's normal. The real test will be once the charge clears, does the transaction stay or disappear. I'll keep an eye out!

  • SmartCents
    SmartCents Member ✭✭

    This account is not working for me in Simplifi. It is still out of date. Where is the Simplifi help desk? Is that chat support? I only have 9 days left in my subscription to see if this can get fixed.

    By the way, what was edited from my last post was not disruptive.

  • Mank The Tank
    Mank The Tank Member
    edited January 12

    I will be reaching out to the Help Desk tomorrow to kick this off because I don't have any transactions from Jan within my target card. When I pay the target credit card off with my checking account, it doesn't sync up with the (credits/debits) of the Target card so I had to create a new category called "Credit Card Payment" because my checking account thinks I bought items from Target with my bank card

  • JJQB
    JJQB Member

    May 15th of 2025 is the date on the Post from Natalie.

    "We are currently seeing an issue with Target Red Card not downloading transactions in Quicken Simplifi. This is a known issue that we are working to resolve as quickly as possible. We currently have no ETA to provide on when a resolution can be expected, but will post updates as soon as we do."

  • EL1234
    EL1234 Member ✭✭✭✭

    Seems it hasn't been possible yet… maybe it's an issue from Target's side.

  • JJQB
    JJQB Member

    Another user stated that everything works for Target in another app.

  • EL1234
    EL1234 Member ✭✭✭✭

    I don't know as I don't work for Simplifi. I just hope they can fix it soon! I don't use my target card so often so it's not a very big deal for me to wait until the end of the month for my transactions to download, but I still will be very happy when it's fixed.

  • TiggerTrainer
    TiggerTrainer Member ✭✭✭✭

    The Simplifi Help Desk is in the main app. The best user experience for the help is using the browser. In the bottom left you click the question mark in the circle, "Help Center", and then click "Messages" and "Ask a Question." work with the AI until you get an actual coach. Explain the issue and work with them. The Coach I worked with tried a few things, had me provide screenshots of both Target and Simplifi of the issue and they specifically worked to resolve the issue.

    I went to Target last night just so I could add another purchase. I can see the pending populated, but the issue was that it would disappear when "pending" went away. In a few days I should know if it is working.

    TiggerTrainer

    Quicken Simplifi user since January 2025

    Quicken Classic (Premier) user since 2004 - 2025 (21 years)

  • @TiggerTrainer - I will be impressed if those pending charges don't disappear. Anxiously waiting for your outcome!

  • EL1234
    EL1234 Member ✭✭✭✭

    Same here! And I'm watching my own as well.

  • SmartCents
    SmartCents Member ✭✭

    I'll be getting my Target transactions into Simplifi any day now since I'm nearly at my statement closing date. I think Target Circle Cards have statement periods that end around the 15th or end of month. It can vary a little with holidays and weekends. I haven't seen any transactions for the last month. If I see them this week, it's because my statement closed, not that anything else has changed (or been fixed).

    I believe another reason to assume this issue has not be fixed is that the Coaches (who are actively reading and editing our posts) have not said this is fixed or updated the issue alert. Hi Coaches!!

  • EL1234
    EL1234 Member ✭✭✭✭

    FYI my pending charge from 1/9 that was there a few hours ago is gone now :(

  • TiggerTrainer
    TiggerTrainer Member ✭✭✭✭

    So I have good news and bad news. The good news is that my pending charge from the other day that is now posted still shows on the account. The transaction switched from pending to cleared by itself and is still present. Additionally, the balance of the card is also correct. So it appears that whatever the help team did in the background worked for me. My statement is at the end of the month, so it is not that timing problem.

    The bad news is that it appears that this has not been resolved for the rest of you or globally. I can't speak as to why mine works and why others are not. All I can say is that the help portal was able to get it fixed and working as expected.

    Best wishes to you all.

    TiggerTrainer

    Quicken Simplifi user since January 2025

    Quicken Classic (Premier) user since 2004 - 2025 (21 years)

  • EL1234
    EL1234 Member ✭✭✭✭

    So interesting! Thanks @TiggerTrainer for the update.

    Coaches - do you have any insight over here? Should we all contact the helpdesk for assistance?

  • SmartCents
    SmartCents Member ✭✭
    edited January 15

    [removed - accuracy] Asking about TiggerTrainer's "functioning" connectivity to Target Circle Card will not likely get an answer.

  • EL1234
    EL1234 Member ✭✭✭✭
    edited January 15

    If anyone tries this and gets it fixed I'd love to hear!

  • I reached out to the "coaches" yesterday through the support channel. It was not a great experience nor did I receive the treatment of @TiggerTrainer. I even referenced his post and was provided with the steps of turning Target into a manual process and re-linking it again which doesn't solve the problem

  • SmartCents
    SmartCents Member ✭✭

    I knew my post would be edited by coaches and not get a response. Hi Coaches.

  • EL1234
    EL1234 Member ✭✭✭✭

    I did find it ironic!

  • SmartCents
    SmartCents Member ✭✭

    It is possible TiggerTrianer's connectivity is not fixed. We know that pending transactions can be prevented from disappearing if you edit them.

  • TiggerTrainer
    TiggerTrainer Member ✭✭✭✭

    So in the past, I would edit the transaction but it was still disappearing. I will admit that this last tested transaction, I did edit the category and mark it as reviewed. If that is the reason why it did not disappear then I may be wrong that it is fixed. For me, there isn't a problem with editing it. Right now I have all my Target and Costco transactions change to uncategorized and then we edit it to fix it because our spending at those locations generally includes so many different things.

    Sorry if I have caused any trouble.

    TiggerTrainer

    Quicken Simplifi user since January 2025

    Quicken Classic (Premier) user since 2004 - 2025 (21 years)

  • EL1234
    EL1234 Member ✭✭✭✭

    I'm curious what happens next time you have a pending transaction, if you don't edit it before it clears. Let us know!