Manually Added Accounts/Assets not showing in overview!

Jamessmck
Jamessmck Member
edited April 15 in Adding and Updating Accounts

Hello

I have seen that this is a known issue and has been resolved for some but Im still having trouble. I have several manually added accounts and assets, with positive values, where the value is showing as 0 in my dashboard. I have done the same thing for others and the value is showing. Does anyone know whats happening?!

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Answers

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jamessmck,

    Thanks for reaching out! Can you supply screenshots showing the issue so that we can verify what is occurring for you specifically? This would be beneficial in investigating the issue!

    -Coach Jon

  • Jamessmck
    Jamessmck Member

    I opened an account and added a starting balance per right hand side of screenshot. That same account is showing zero in the overview column on left.

    simplifi demo.jpg
  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jamessmck,

    Thanks for the reply! To clarify further, does the account balance show up above the account register itself or is it also showing as $0 there like in the Accounts List? If you sign in to Quicken Simplifi from a different web browser/incognito mode, does the balance show up? Let us know!

    -Coach Jon

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