FDP-106 for Nationwide Retirement Solutions

FutureEye

I am getting the above error for last 2 weeks. Appreciate any help as this sync is critical

Coach Jon

Hello @FutureEye,

Thanks for reaching out! I can also see the FDP-106 error you are receiving from our side. Can you clarify whether you are adding your accounts for the first time into Quicken Simplifi or trying to update an existing account? For the latter, I would try a fresh connection. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!

Thanks,

Coach Jon

FutureEye

Hi Jon, This account was always there for last one year and it suddenly started giving error. I tried adding as a new account per your suggestion . Still same error.

robinsta

John,
I too am having this issue and tried your solution. It didn't work. There's a banner in Simplifi saying that there is a connection issue. I think FutureEye and I just want an update about when you expect to fix this. Nationwide isn't listed, last I checked, on the Current Online Banking Issues category so it makes it hard to track.

FutureEye

Thanks you @robinsta ! I forgot to mention that. Thanks for covering.

Coach Jon

Hello @FutureEye and @robinsta,

Thanks for the information. I checked on my side as well and can confirm that we are currently investigating the issue you are seeing. I do not have an ETA, but in the meantime, I would keep trying to connect every once in a while. Be on the lookout for when that banner is removed!

-Coach Jon

FutureEye

ok @Jon.

viperguynaz

Same issue here, except the error code is Care Code: FDP-102. The "try again" option gives the same error.

Coach Jon

Hello everyone,

We are still investigating the issue, as shown by the banner when you try to connect. In the meantime, I would suggest, as I did prior, to keep trying to connect every once in a while and to be on the lookout for when that banner is gone.

-Coach Jon

FinInterest

Same Issue here with New York State Deferred Compensation Plan (sponsored by Nationwide). From time to time the error banner disappears but I still get errors when I try to connect.

Coach Kristina

Hello @FinInterest,

Thank you for letting us know you're encountering an issue with a related financial institution. When I check on our side, it looks like you are getting a FDP-102 error. Is that the same error you see on your end? How long has this issue been happening?

I look forward to your response!

FinInterest

Hello Kristina,

Thank you for your reply. I'm not sure if the exact time but its been a few weeks. It worked very well up until then. The updates gradually became less frequent and then stopped altogether.

Yes that is the correct error. Thanks for looking into it.

Coach Jon

Hello @FinInterest,

It looks like this financial institution also has a banner within Quicken Simplifi when trying to connect. In the meantime, I would suggest, as I did prior, to keep trying to connect every once in a while and to be on the lookout for when that banner is gone.

-Coach Jon