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Connectivity Issue with Slavic 401K (FDP-141) (edited)

MWA

I'm currently getting a FDP-163 error when trying to connect to my Slavic 401K ? It hasn't worked in about 10 days now.

Anyone else experiencing this ? I believe Slavic did some website updates recently but I'm not sure that is the cause of the error.

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Comments

Coach Jon

Hello @MWA,

Thanks for reaching out! From our side, I can see that the most recent error you are receiving is a FDP-141 error. This error typically indicates that an HTML form was not found. I would have you wait 24 hours before trying to update or connect to your Slavic 401k accounts again. If you are still experiencing this after 24 hours, be sure to let us know!

-Coach Jon

MWA

Hi Coach Jon -

Still getting the FDP-141 issue as of this morning.

Coach Jon

Hello @MWA,

Thanks for the update! Can you provide a screenshot showing the error in Quicken Simplifi? I would also see if a fresh connection works here. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!

Thanks,

Coach Jon

MWA

Screenshot attached - tried to make it manual and add it as a new account - same error.

Screenshot 2025-04-21 at 13.49.21.png

Thanks for the assistance.

Coach Jon

Hello @MWA,

Thanks for the information. I have submitted this issue to our service provider and will be sure to follow up here when we have more information.

EWC - 11725225

-Coach Jon

MWA

Hi Coach Jon - an update

A balance was retrieved automatically yesterday from Slavic 401K but today nothing on the manual account.

So I tried deleting the manual account and re-adding it as a new account.

That didn't work and am receiving a FDP-102 error.

Coach Jon

Hello @MWA,

Thanks for the reply. I did receive an update from our service provider for this issue. They would like you to update your credentials for this bank and try connecting again within Quicken Simplifi afterward. Let us know how that goes!

-Coach Jon

MWA

Thanks - I already did establish a universal ID on the Slavic 401K website.

Still getting a FDP-102 error when trying to add Slavic401K as a new account.

Coach Jon

Thanks @MWA,

I have resubmitted this issue back to our service provider and will follow up here with any status updates.

-Coach Jon

Coach Natalie

@MWA, thank you for your continued patience!

We received an update on your escalation, and our service provider has labeled the FDP-141 error as a known issue while they work with the bank to resolve it. Our Alert can now be followed for updates!

https://community.simplifimoney.com/discussion/12256/new-4-28-25-slavic-401k-returns-an-fdp-141-error

MWA

Thanks Coach Natalie - as of this morning, I'm getting a FDP-102 error. Not sure if that helps ?

Coach Natalie

@MWA, thanks for the update!

Since the connectivity issue is known and they are working on it, they are likely mapping to a generic FDP-102 error now. We will review updating the Alert to reflect this, but please go ahead and just continue to follow it for now.

While the connection is down, you can track the account manually. The following support article goes over adding manual transactions! https://support.simplifi.quicken.com/en/articles/3348103-managing-transactions-in-quicken-simplifi#h_85ca9fed99