We are unable to connect to APMEX at this time. Care Code: FDP-155

Batman03

Haven't able to connect to APMEX for many days. It would be great to fix the connection and track precious metals values.

Coach Jon

Hello @Batman03,

Thanks for reaching out. It looks like APMEX is currently reporting connection issues. We are investigating the issue, so in the meantime I would suggest trying to connect every so often and be on the lookout for when that banner dissapears.

-Coach Jon

Batman03

Its been like this for many days. I never had a successful connection.

Coach Jon

Hello @Batman03,

I can understand your frustration. These issues can take time to investigate and resolve. I would still suggest trying every once in a while in the meantime. Thanks for your patience!

-Coach Jon

Batman03

hi any update? Issue still not resolved.

Coach Natalie

@Batman03, thanks for posting back!

When testing the connection using dummy credentials, I also receive the FDP-155 error with APMEX. This means that the bank is indefinitely or permanently blocking connection traffic. For this particular error, we do recommend contacting the bank directly for further assistance.

Sorry for not having better news, but I hope this helps!