Kraken sync's the initial time, and then fails

System
System Administrator admin
edited May 28 in Adding and Updating Accounts

This discussion was created from comments split from:

Kraken.

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  • Kevin Steinke
    Kevin Steinke Member ✭

    Kraken was added April.. but isn't working correctly (sync's initial time, and then fails)

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Kevin Steinke, thanks for reaching out with this issue!

    Please provide more details. Do you receive a specific error or message? Is the balance and data correct? What type of account is it? Have you tried resetting the connection or anything along those lines?

    The more details you provide will allow the Community to best assist!

    -Coach Natalie

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