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Unable to connect to Beacon Credit Union

Flopbot

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I don’t know if they’re related, but I bank with Beacon Credit Union and am affected by the current outage. I did a chat season recently (in last three weeks) with Simplifi to troubleshoot why I can’t use the account to account transfer feature with any of my Beacon accounts. We didn’t get it resolved and it was escalated. I haven’t heard back from Simplifi support with an update, yet.

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Coach Jon

Hello @Flopbot,

Thanks for reaching out! I checked on your escalated ticket and can confirm that the product team is still working on a resolution. I do not have an ETA, but they should reach back out to you when they have more information, so be on the lookout.

-Coach Jon